Privacy Policy
Last updated: 04.04.2026
Kamila Ataman ("I", "me", or "my") is committed to protecting your privacy. This Privacy Policy explains how I collect, use, and safeguard your personal information when you visit kamilaataman.com (the "Website"), book a service, or purchase a product.
By using this Website, you agree to the terms below.
1. What Information I Collect
Information you provide directly
When you book a session, purchase a product, sign up for an email list, fill out a contact form, or communicate with me directly, I may collect:
- Your name, email address, and phone number
- Your shipping address (for physical product orders)
- Information you provide during the booking process (e.g. questions, preferences, session topics)
- Your full name, date of birth, photo, and place of birth — collected solely for the purpose of accessing your Akashic Records
- Any other details you choose to share
Payment information
If you purchase a service or product, payment details are processed securely through Stripe, my third-party payment provider. I do not store or have access to your full credit card or payment information on my servers.
Information collected automatically
When you visit the Website, certain data may be collected automatically, including:
- IP address and browser type
- Device information
- Pages visited and time spent on the Website
- Date and time of your visit
- Referring website or source
2. How I Use Your Information
I use the information I collect to:
- Deliver the services you have booked (including Akashic Record readings, cord cutting, aura clearing, energy healing, and Reiki teaching)
- Process and fulfil product orders, including shipping and delivery of physical goods
- Deliver digital content included with product purchases (e.g. guided meditations, ritual guides)
- Communicate with you about your session or order
- Respond to enquiries and provide support
- Send you newsletters and promotional communications (only with your explicit consent)
- Analyse website usage to improve the user experience
- Comply with legal obligations
3. Legal Basis for Processing (GDPR)
If you are located in the European Union or the United Kingdom, I process your data based on:
- Your consent — e.g. when you sign up for emails, submit a form, or provide personal details for a session
- A contract — e.g. when you book a session or purchase a product
- Legitimate interest — e.g. to improve the Website, respond to enquiries, or ensure security
4. Cookies and Analytics
This Website uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device that help me understand how you interact with the Website.
Types of cookies used:
- Essential cookies: Required for the Website to function properly (e.g. session management, shopping cart functionality).
- Analytics cookies: Help me understand how visitors use the Website so I can improve it. I use Google Analytics for this purpose.
- Marketing cookies: Used to deliver relevant content and track campaign performance.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Website. Continued use of the Website implies consent to the use of cookies as described here.
5. Payment Processing
All payments are securely processed through Stripe. I do not store or have access to your full payment information. For details on how Stripe handles your data, please refer to Stripe’s privacy policy at stripe.com/privacy.
6. Third-Party Services
I may use third-party services to help operate the Website and deliver services. These services may have access to your personal information only to perform specific tasks on my behalf and are obligated not to disclose or use it for any other purpose.
Third-party services I use include:
- Stripe — payment processing
- Amazon SES — email delivery
- Google Analytics — website analytics
- Cloudflare Turnstile — security and CAPTCHA services
- Shipping providers — for physical product delivery (your name and shipping address are shared with courier services to fulfil your order)
I encourage you to review the privacy policies of any third-party services you interact with through the Website.
7. Data Sharing
Your data will never be sold or rented to third parties.
Information may be shared only with secure third-party tools used to deliver services (as listed above), all of which are required to protect your data in accordance with applicable privacy laws.
8. How Long I Keep Your Data
I keep your data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
- Akashic Reading details are kept secure while in my possession and deleted once your reading is complete and delivered.
- Order and transaction records are retained for the period required by Australian tax law (currently 5 years).
- Email marketing data is retained until you unsubscribe.
You may request that your data be deleted at any time (see Section 10).
9. Email Marketing
You will only receive marketing emails if you have explicitly opted in. You can unsubscribe at any time by clicking the link at the bottom of any email or by contacting me directly.
10. Your Rights
If you are located in the EU or UK (GDPR)
You have the right to:
- Access the personal data I hold about you
- Rectification — request correction of any inaccurate or incomplete data
- Erasure — request deletion of your personal data, subject to certain legal exceptions
- Restrict processing — ask me to limit how I use your data
- Data portability — request your data in a structured, commonly used, machine-readable format
- Object — object to the processing of your personal data for marketing purposes at any time
- Withdraw consent — where I rely on your consent to process data, you can withdraw it at any time
To exercise any of these rights, email: hello@kamilaataman.com
I will respond to your request within 30 days. You also have the right to lodge a complaint with your local data protection authority.
If you are located in Australia
Under the Australian Privacy Act 1988, you have the right to access and correct personal information I hold about you. To make a request, email: hello@kamilaataman.com
11. Children’s Privacy
This Website and its services are not intended for children under the age of 18. I do not knowingly collect personal data from minors.
12. Links to Other Websites
This Website may contain links to third-party websites. I am not responsible for the content, accuracy, or privacy practices of those sites. I encourage you to read the privacy policies of any external websites you visit.
13. Security
I take reasonable steps to protect your information from loss, misuse, or unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and I cannot guarantee absolute security.
14. Changes to This Policy
I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. I encourage you to review this policy periodically.
15. Contact
For any questions about this Privacy Policy or how I handle your personal data, please contact:
- Email: hello@kamilaataman.com
- Website: kamilaataman.com/contact
- Location: Sydney, NSW, Australia